Facebook Pixel
Broad

How COVID-19 can change what people think about smart communities?

Covid-19 compelled people to value two main things: credibility of the information’s source and active collaboration. The "smart solutions" that we offer help communities with both these by providing a single source of information that is aligned with the governmental agencies and a platform for residents to collaborate, volunteer and organise during natural disasters or emergencies.
How COVID 19 can change what people think
How COVID 19 can change what people think

The COVID-19 pandemic and the ensuing global lockdown has brought to light a number of deficiencies in today’s cities and communities. Though it is important to take a cue from this unprecedented event and plan for the future, it is also necessary that we learn the right lessons to build stronger, smarter communities.

It is easy to think, like many others, that a post-COVID smart community is one that has the latest gadgets like temperature sensors and atmospheric pollutant sensors. And while these are important and beneficial, they are still an extension of the old-fashioned, reactive approach. When I discuss internally with my team on what are the lessons that we can take from the COVID-19 pandemic, two things keep cropping up – maintaining a trusted flow of information to all residents and giving residents a platform to mobilize quickly to help each other in times of adversity. Let’s take the first one – information. In any crisis, having access to a trusted source of information is vital. When this becomes unavailable, people tend to recede into a bubble. During the current scenario, we have seen this happen far too many times – there is so much contrary information flowing that it becomes hard to separate the credible from the false. 

This has led to decisions that have put individuals and entire communities at risk of infection from COVID-19. In such times, from a community perspective, we have the opportunity to create a local environment of trust and to share information that is credible and balanced. 

With the help of the residents themselves along with our other partners in the community, we can create a single source that provides access to the right information to everyone within the community and is aligned with the governmental agencies or experts. Second and very crucial point is collaboration. The pandemic brought a lot of uncertainty and confusion with it. Something as simple as going to the local kirana store to buy supplies became a challenge. There were certain segments of the society who were more vulnerable and faced challenges in accessing even daily sustenance and necessities. In India, the plight of migrant workers is well-documented. Social media played a big role in making the general population aware of their plight and helping to mobilize efforts. However, smart communities already have these tools readily available, which can provide a platform for residents to volunteer and organize in case of natural disasters or emergencies. 

For example, in our case we are looking at how our in-house digital platform, Planet App, can be used by residents to mobilize even more quickly. Another advantage of having one’s own digital platform instead of relying on a third-party social platform is that the communication becomes very local and targeted. In my opinion, access to information and collaboration are the two areas that are going to be really important in the post-COVID world. How successful communities are in integrating them in their fabric is what will separate the smart communities from the smarter communities. 

Alan Marcus
Chief Digital Strategy Officer
Planet Smart City

Read more related stories
Things to Consider Before Buying a House
Planning and Architecture
9 Essential Points To Check for Before Buying a House in Pune
Brand & EnterpriseBroadPlanning and ArchitectureReal Estate Development

If finding your dream home is turning out to be a nightmare, this checklist is just the thing you need!

Wastewater Treatment Plant
Environment
Why Wastewater Treatment Is Important for Housing Societies?
BroadEnvironmentSocial Communities

A modern and efficient wastewater treatment plant has to be the most important yet underappreciated amenity in a housing society. Read why?

Social Communities
Diving deep into what entails community management team’s work at Planet Smart City
BroadSocial Communities

The main agenda behind community development in housing societies is to provide support and propagate a feeling of kinship within its residents. Read on to find out how Planet Smart City has been an active contributor towards this factor.

Want to explore more?
Contact us, get in touch and ask to see our services in action.
Get in touch
×
Elevate your housing society with smart solutions





    I agree to receive other communications from Planet Smart City.